What is the cancellation policy?

Cancellation by the customer
30 days or more in advance: the deposit or payment for the reservation is fully refundable.
15-29 days in advance: the cancellation fee is 50%
14 days or less in advance: the cancellation fee is 100%

Cancellation by the owner ( e.g. due to damage to the vehicle, etc. )
we always refund the entire amount to the renter (unless it is a cancellation requested by the interested person, which the owner 'clicks off' in the system)
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